3000+ plant varieties available online

Customerservice

Accounts from the old site (before 09/03/2021)

An account is no longer required to place an order. Since we want to keep as little data as possible from our customers, we did not copy the accounts from the old website.

Your orders on the old site will be processed as usual and you will continue to receive an email with a tracking code from DPD. The data of your old orders are stored in our central system and you can contact our customer service at any time if you have any questions

You are free to create a new account, but this is generally not required.

Delivery

We use DPD to deliver your order in one week. (The order will be dispatched within 24 hours. In this case, the order must be placed before 12:00 noon (Mon - Fri).) We will send you Tracking information as soon as your package leaves our depot (always check for spam and trash can). We also deliver on Saturdays. You can order your package with the tracking number via the website from DPD. Would you like to know more? See the preview with all shipping information

Shipping costs

We ship your order for a fixed amount of €9,95, regardless of the size of your order.

Returns

Due to the perishable nature of the product, the distance and the cost of returning the product, it generally does not make sense to return the product. If you have a problem with any of the products provided, Contact and we will solve it to your satisfaction.

Pay

You can pay securely through our online shop. All of our payments are made by Multisafepay and Paypal in a secure environment. We accept all major credit cards and banks.

safe payment and shipping providers

 

Growth guarantee

If you are not satisfied with the quality of the bulbs or plants on arrival, or they are not growing, we will refund the products or send the products to you for free. It's that simple. Take a picture of the item, prepare the order number, and contact Contact our customer service. They will be happy to help you.

Guarantee period:

  • House plants and bonsai 3 months
  • Spring onions 1 growing season by 31 May at the latest
  • Spring bulbs and bedding plants 1 growing season by October 1st at the latest
  • Perennials and shrubs 1 year

Contact

We can best be reached by e - Email  7/7 from 8:00 am to 5:00 pm.

Telephone: 0031-252-431070  Mon-Fri from 08:00 a.m. to 5:00 p.m (normal call charges).

Address:

BulbsDirect b.v.
Achterweg Zuid 33C
2161 DX Lisse
in the Netherlands

Ask your question to our Customer service

Always include your order number in the subject line of the email when you send an email about your order.

Bank details

Bank: ABNAMRO: 4356.09.564
IBAN : NL19ABNA0435609564
BIC : ABNANL2A

Gardens4you.ie - is an online shop of Bulbs Direct B.V.
Commercial Register KvK DenHaag: 28090773 (Holland)
UID AT : AT 684 742 745